I can't find my registration code or My registration code doesn't work.

What are ID3 Tags?

What's an ASPI manager, and how do I know if I have one?

I can't seem to rip any tracks at all. Help!

I can rip, but it seems to rip very slowly.

I can't find my registration code or My registration code doesn't work.
If for any reason your registration code becomes invalid or lost just send an e-mail at support@ussun.com together with the details of your previous registration.

What are ID3 Tags?
ID3 tags are information about an MP3 file, such as the Artist, Album, Title, Year, Track, Genre, Comments, Lyrics and even custom comments. ID3 tags are optional information that can be added when the audio file is created (encoded). The following Tag fields are available for you to track important music information. Each music file can contain info in every available field.

Title - The name of the song.
Artist - The name of the Artist who performed the song.
Album - The name of the CD (not always the name of the artist).
Genre - The style of music this song is i.e...Rock, Rap, Classical etc.
Year- Year of publication of the music.
Comments - Type or cut and paste in any notes you'd like to add.

What's an ASPI manager, and how do I know if I have one?
ASPI is an interface created by Adaptec, and is used by Fast CD Riper to access the CD-ROM hardware. Windows 95 comes with the ASPI manager pre-installed, while NT does not. To tell if you have an ASPI manager installed, look for a file called WNASPI32.DLL in your Windows system directory (c:\windows\system or c:\winnt\system32 are common locations). For NT, it is usually supplied by the manufacturer of your SCSI adapter or devices -- unfortunately, not usually supplied for IDE devices under NT. Some ATAPI CD-R and CD-RW devices do however supply the ASPI manager, specifically so that it can interface with the CD-R and CD-RW burning software.

I can't seem to rip any tracks at all. Help!
Try to change the jitter correction in the General Settings. If that doesn't work, in the General Settings dialog, try using the "Autodetect" read method. If it still doesn't work, try the others individually. If none of this helps, send an email to support@ussun.com with the make and model of your CD rom, operating system Win95/98/NT, 2000), whether it's a SCSI, ATAPI, CD-R, etc. and a description of the problem. It's also possible that your drive simply doesn't support digital audio extraction -- while most SCSI drives support digital audio extraction, not all IDE drives do.

I can rip, but it seems to rip very slowly.
Try checking the "On Error" correction in the General Settings dialog. This mode is faster than the "Always" setting, and should produce results comparable to "Always".